Your Rights
We are committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about your bill, please contact Jeremy Lee at our Crediton office on 01363 775566, mail@srl-solicitors.co.uk. We have a procedure in place which details how we handle complaints which is available on request.
If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman to consider the complaint. Their contact details are:- Legal Ombudsman, PO Box 15870, Birmingham, B30 9EB. Telephone:- 0300 555 0333 – Email:- enquiries@legalombudsman.org.uk. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.
